We (Reid Travel Team, LLC) have recently made changes to our trip payment structure. These changes will apply to any trip not deposited before July 1, 2024. Here’s what you need to know:

1. All deposits are non-refundable. 

2. Payment plan schedules are no longer “suggested” or “recommended”. There will be a monthly payment due for your trip. The payment schedule is mandatory.

3. Payments are due by the 15th of each month. There is a 5 day grace period. Any late payments received after the 20th of the month will be assessed a $25 late charge. 

4. If you miss 3 payments, your trip may be automatically canceled and all payments may be forfeited, according to the cancellation policy. You will be notified 3 times prior to trip cancellation.

5. All cancellations must be received in writing (via email).

6. You can pay ahead. However, if you have paid ahead, you must remain on or ahead of the deposit schedule to avoid cancellation. 

7. Payments will no longer be accepted through methods like CashApp or Zelle. Payments must be processed through online invoicing. You will not be assessed any fees in order to make payments through the online invoicing system. (This helps us keep accurate and current records) Checks are still acceptable. Any returned checks will be assessed a $35 fee.

8. Deposit schedules will generally follow the following rules, except where outlined in the specific trip terms:

   1. Trip Launch - Deposit

   2. 9 months prior to travel - at least 25% of total trip cost due

   3. 6 months prior to travel - at least 50% of total trip cost due

   4. 4 months prior to travel - at least 75% of total trip cost due

   5. 60 days prior to travel - 100% of total trip cost due

9. Cancellation penalty policy will generally follow the following rules, except where outlined in the specific trip terms: If your cancellation request is received 

   1. Deposit is non-refundable

   2. >365 days before travel - 0% penalty above deposit

   3. 365 - 180 days before travel - 25% penalty

   4. 180 - 120 days before travel - 50% penalty

   5. 120 - 90 days before travel - 75% penalty

   6. < 90 days before travel - 100% penalty